Terms & Conditions


HOTEL RESORT FEE:

Please note: Hotel guests will be charged a separate, nightly $18 Resort Fee per room not included in room rate. This fee is taxable. The Resort Fee includes:

  • Wireless Internet access
  • Daily Newspaper
  • Business Resources: Guest Computer Access, Business Services
  • Resort Activities
  • Health & Wellness Classes (must be 18 years of age)
  • Fitness Center Access (must be 18 years of age)
  • Bike Rentals (Skaneateles location only)
  • Other services and amenities to enhance your stay

* Resort Fee inclusions and rates are subject to change.

Room Deposit Policy

All room reservations require deposit equal to the first night’s stay plus applicable state/local taxes and resort fee. This is charged at the time of booking.

Room Cancellation Policies

Changes and cancellations must be made 7 days prior to arrival date for a refund. Within the 7 days of arrival all nights are non-refundable. Holidays, Holiday Weekends and Special Events require a 14-day cancellation. Once you are within the cancellation period, you are financially obligated for the entire length of your stay.

Room Tax Information

Applicable state & local taxes will apply.

Room Reservation Policy

Skaneateles, NY

  • Room check-in is guaranteed by 4:00pm and check out is 12:00 noon.

Plymouth, MA

  • Room check-in is guaranteed by 3:00pm and check out is 11:00am.

Guests are welcome to arrive early to begin using the Spa or Dining Room or remain after check out to use the facilities. Treatment and dining reservations should be made well in advance of arrival. The Spa and dining room are very popular and appointment times book quickly. Room reservations do not guarantee spa and dining reservations.

Smoking Policy

Mirbeau Inn & Spa is a non-smoking resort. Smoking anywhere on the resort property or on its grounds is prohibited. Smoking inside a guest room will incur a cleaning fee.

Pet Policy

Pets are not allowed at Mirbeau Inn & Spa properties.

Spa Policy

Spa treatments and facilities are available for guests 18 years of age or older. With our compliments Guests of the hotel and Spa guests receiving treatments have access to the Spa Resting Area with heated fool pool, Aqua Terrace whirl pool, locker room, steam room, fitness center and classes. Please, no pagers or cell phones in the Spa. Mirbeau provides an environment where all our guests can relax. We also ask that cellular telephone conversations be held out doors or in your sleeping room so that other guests are not disturbed. Thank you for your understanding. Spa Mirbeau is open every day from 6:00am to 9:00pm. Treatments begin at 9:00am and the last treatment starts at 8:00pm. We suggest that you arrive at least one hour prior to your first treatment to relax and fully enjoy all the amenities we have to offer. Mirbeau will provide guests with robes and slippers to use during your stay. You will need your own athletic attire and shoes. Spa treatment price does not include 20% gratuity.

Spa Treatment Cancellation Policy

Cancellations must be made 72 hours prior to appointment to avoid being charged in full for the scheduled treatment or service.

Spa Gratuities

For your convenience, a gratuity of 20% will be automatically added to your final bill for all Spa services.